Smart Networks – For Retail Environments

Smart Networks –That build brand loyalty, gauge customer footfall & shopping trends.


Network technology has come a long way in recent years and you can have a smart network at a relatively low cost. Every business has a network, whether it’s cabled, wifi or a combination, but are you getting enough from yours? What, if you could tell exactly when and who was connected to your network at any given moment in time?


It might be that you want to know more about how employees are using specific technology or software, maybe to find out what or who is using up bandwidth at certain times of the day? Maybe certain websites are hogging the speed and you want to limit access or throttle how much can be used.

You can have solid and reliable wireless internet that has the ability to mesh and selfheal. When one access point has a problem, connectivity will switch to the other or simply share the load at busy periods of a day. Meaning far better reliability and less likelihood of slowdown.


In another scenario, you might have a wireless network open for free public access at a group of stores, hotels, restaurants, or live events.

You might want to allow anyone access to that network via your Facebook splash page giving you instant visibility to large audiences from people simply checking in. Maybe you already have a large Facebook following and want to promote events or offers and gauge customer response?


We know that nearly everyone under the age of 60 is carrying a smart internet enabled device or 2 these days. And every one of these devices has a unique Mac address. Which means that every time one of these registers with your wireless access points, you can tell how long an individual spent in your space and whether they are repeat customer and how often. Facebook will tell you who the customer is and the demographic. It’s powerful information, that’s free for you to use.


If you’re having problems with your network or you are thinking about upgrading your equipment. You really need to consider a smarter network. Please send us an email or give us a call us to find out what we can do.


Call us 0203 808 7676


Is your information completely safe in the cloud?

The most truthful answer is no. Nothing is completely secure when the object has a price tag, whether that be in the currency of pounds, dollars, bitcoin or hacking kudos. But was there ever a lock that was completely impenetrable or a piece of software that wasn’t in some way exploited ?

I read in recent research, that business customers in the region of 40% are concerned about exactly where their data resides in a public cloud? Which in many ways is obvious to ask, but if a cloud provider were to actually answer the question, I’d be concerned. That information

What we do know, is that Cloud providers are spending a lot of revenue on security and encryption. Rightly so.  After all public cloud would be a business model flushed away if it wasn’t ahead of the curve in terms of security. This should bring us some comfort and that many providers have ISO compliance beyond the point that most SME’s could either afford the staff or time to achieve.

It’s natural to have feelings of uncertainty, when all your precious data resides at an unknown location. On an unknown partition, next to who knows, on a server somewhere. But my personal feeling, is that Cloud is the safest place for it. Let’s face it, for hackers to find your assets, it would be like trawling through an ocean of information with a hand net. Most hackers are opportunists, the same as car thieves. We can look to nature for reassurance. There’s safety in numbers. Any salmon would tell you so.

How secure are your business assets

We continue to see stories of high-profile companies, individuals and government info being hacked and sold to either the highest bidder or flooded out there on to the internet for anyone to have a gander.

Cyber security is very topical, you read about it on a daily basis. But your most critical security should start from within.  As many SME’s assets in a digital age or literally the entire business is sitting on a hard drive somewhere in the office or in the cloud and without them there would be no business.

I read an article a few years back that claimed that 95% of all business’s that lose their company data, (whether that’s from a fire, a broken hard drive or corruption from virus) are insolvent with a year! Which is terrifying statistic, but how true I really can’t say?

But it got me thinking, as a result – backing up business’s data is number one on the list of priorities, whenever we take on a new client. Because without the data there’s no client.

We always back – up twice, well 3 times if you include versioning to capture all those small changes.
There’s a local back-up, a cloud back-up and the changes.

Below are a few tips to ensuring your business is not one of those statics.

• Firstly, make sure that your IT contractor or MSP is backing up your data every day. But also that they are checking that the data has backed up without error on a daily basis.

• Also make sure that they regularly test retrieving at least a few snapshots of that data to ensure that its not in anyway corrupted.

• Make certain they have a recovery plan, should your server or hard drives die or corrupt. How soon could you be up and running? Or at least have access to the most current or important files.

• Finally make sure that staff  are saving their work on the server, where you know its being backed up.  As it’s not uncommon to find individuals backing up onto a USB key.

If you would like any advise or help with a back up solution or a free chat around any IT solution , please give us a call on 020 3808 7676


Does your Internet speed cut it

Does your Internet speed cut it or as with many new businesses we assist these days ; Speed & Reliability is a continual bug bear for many and completely debilitating for others.

In a lot of cases the client was at the mercy of the local exchange in terms of what speed was available to them and in others they just weren’t aware that better services were available until we checked.

The problem that all businesses have, particularly in the Media & Creative arena, is that nearly every individual is carrying at least one or two internet connected device as well as the Mac or PC they use for work.

There are many software packages that are tied to cloud services now and with the IoT (Internet of Things) well underway and new internet reliant devices flooding the market everyday.. bandwidth gets sucked up at an alarming rate. Most businesses are feeling the slow down, particularly if you have managed on ADSL / BT infinity type connection up to now.

Upgrading the internet connection to dedicated fibre now, can be one of the best decisions you could make. In every instance one of our clients has moved from ADSL to a dedicated fibre the result has made a huge difference to productivity and gave them the availability to use other cutting edge technologies, VoIP and cloud services.

In the Central London area there are some really good deals to be had for dedicated synchronous internet. And by that I mean 50Mbps Up & Down. 100Mbps Up & Down, or greater. With many providers no longer charging installation if you tie in to a 3 year deal.

Tangible benefits have been happier staff,  not frustrated by the afternoon slow down. Senior staff and teams that travel have the ability to connect remotely and work unhindered or simply grab files or credentials to share with clients.

Also from an IT support perspective it allows us to remote in and work much more efficiently, squashing problems in realtime, without the flickering mouse pointer or spinning wheel of death.

If you would like help with finding a better internet solution, get in touch, it’s free to ask and we can give you some options. or call us on 0203 808 7676